To enable you to use the Yera website and services we process the information that you provide us by creating an account, purchasing a Paid Service, communicating via a third-party platform, requesting customer support or otherwise communicating with us.
The data that we might collect about you:
- Contact information: your name and email address;
- User account data: your username and password to access the Service;
- Social media credentials: if you log on to our website by using social media credentials (e.g. Google or Microsoft) we may also obtain your contact and profile information such as your name, e-mail address, profile picture and date of birth;
- Digital data: cookies, IP address, websites and activities on social network, other publicly available data on the Internet etc;
The main purpose of processing your data is to ensure provision of our Services. We use the collected data and information to operate, maintain, provide and enhance all features of the Service, to provide support and respond to your questions and comments. We use your personal data to offer you personalized benefits for the bits you have collected while using our Services as well as for sending you personal marketing offers for our products and services. In addition we use the data to understand and analyze the usage trends of users and to develop new products, services and features. We may also process data upon consent, asking for it as is appropriate.
We may disclose personal data or other information also if so required by law, court or administrative order. Please note that the Service may also contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies even if accessed through the Service. We are not responsible for the content or privacy and security practices or policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
We only retain the personal data collected from you for as long as your are using our Services t or otherwise for a limited period of time as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. If we process your data with your consent, we may agree on a different retention period.
We process your personal data mainly in servers located in the European Union. In case your personal data should be transferred outside the European Union steps are taken to make sure the transfer is secure.
You have the right at any time to be informed of the purposes, types and source of the use of your data, the recipients and retention periods, and your rights. You can object to the processing of your data, as well as exercise the rights of access, rectification, erasure, restriction and portability of your data and consent withdrawal by contacting us at email@example.com. You may also update or correct your account information and preferences at any time by accessing your account settings page on the Service. You may decline to share certain personal data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
You also have a right to turn to the competent data protection authority or court. The supervisory authority regards to our data processing activities is the Estonian Data Protection Inspectorate (www.aki.ee) which can be contacted by email at firstname.lastname@example.org.