Yera Docs

Privacy Policy

Privacy Policy

This Privacy Policy describes the information that we gather on our website or through provision of our Services (as defined in the Terms of Service), how we use this data and how we protect it. Your data is collected and controlled by Team Flow OÜ, a private limited company registered in the Republic of Estonia with registration number 16165890 and address Toom-Rüütli 7-1, Tallinn, Estonia. By visiting our website or using our Services you accept the privacy practices described in this Privacy Policy. If you have any questions or requests regarding your privacy, please contact us via email at support@yera.io.

1. What personal data we collect and how

To enable you to use the Yera website and services we process the information that you provide us by creating an account, purchasing a Paid Service, communicating via a third-party platform, requesting customer support or otherwise communicating with us.

The data that we might collect about you:

  • Contact information: your name and email address;
  • User account data: your username and password to access the Service;
  • Social media credentials: if you log on to our website by using social media credentials (e.g. Google or Microsoft) we may also obtain your contact and profile information such as your name, e-mail address, profile picture and date of birth;
  • Digital data: cookies, IP address, websites and activities on social network, other publicly available data on the Internet etc;
  • Information or personal data obtained from third parties and sources other than the Service such as our partners, advertisers, and integrated services. If we combine or associate information from other sources with your personal data that we collect through the Service, we will treat the combined information as personal data in accordance with this Privacy Policy.

Although we use a third-party platform to process payments you make us, we don’t collect any financial information. All payment information that is required to complete a payment transaction is provided by that payment provider and we don’t collect any payment data ourselves. If you want to know more about how they process your payment card data, please see their Privacy Policy: https://stripe.com/en-ee/privacy

2. How do we use your data

The main purpose of processing your data is to ensure provision of our Services. We use the collected data and information to operate, maintain, provide and enhance all features of the Service, to provide support and respond to your questions and comments. We use your personal data to offer you personalized benefits for the bits you have collected while using our Services as well as for sending you personal marketing offers for our products and services. In addition we use the data to understand and analyze the usage trends of users and to develop new products, services and features. We may also process data upon consent, asking for it as is appropriate.

We treat your personal data with confidentiality and in accordance with the data protection regulations and this Privacy Policy. Whenever possible we will use the collected personal data only in anonymized or aggregated form.

3. To whom we disclose your data

We do not sell, trade or otherwise transfer your personal data to any third parties for commercial purposes or otherwise. Depending on the purpose of the data processing, we may disclose your data to third party service providers via integrating our application with their software and they may disclose your data to us as well. However, we will only disclose your information to the extent and in the form necessary to fulfil the purposes listed in this Privacy Policy, and only to our contractual partners with whom we have entered into agreements that protect your rights and freedoms with respect to your personal information.

We may disclose personal data or other information also if so required by law, court or administrative order. Please note that the Service may also contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies even if accessed through the Service. We are not responsible for the content or privacy and security practices or policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

4. How long do we keep your data

We only retain the personal data collected from you for as long as your are using our Services t or otherwise for a limited period of time as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. If we process your data with your consent, we may agree on a different retention period.

5. Where do we store your data

We process your personal data mainly in servers located in the European Union. In case your personal data should be transferred outside the European Union steps are taken to make sure the transfer is secure.

6. What rights do you have

You have the right at any time to be informed of the purposes, types and source of the use of your data, the recipients and retention periods, and your rights. You can object to the processing of your data, as well as exercise the rights of access, rectification, erasure, restriction and portability of your data and consent withdrawal by contacting us at support@yera.io. You may also update or correct your account information and preferences at any time by accessing your account settings page on the Service. You may decline to share certain personal data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.

You also have a right to turn to the competent data protection authority or court. The supervisory authority regards to our data processing activities is the Estonian Data Protection Inspectorate (www.aki.ee) which can be contacted by email at info@aki.ee.

7.How you can contact us and how the policy is updated

If you have any questions related to this policy or in case of any suspected infringement of your privacy, please contact us at support@yera.io. You can access the latest version on Yera’s website at any time on https://yera.io . This privacy policy was last updated in June 2022.