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Privacy Policy

Privacy Policy

The following notes give a simple overview of what happens to your personal information when you use our products and services. Personal data is any data that personally identifies you.

What information is collected and how?

We collect information you provide directly to us. For example, you share information directly with us when you create an account, purchase a membership, communicate with us via third-party platforms, request customer support, or otherwise communicate with us.

Our site offers you the functionality of using your social media credentials (e.g. Google) to use single-sign-on to enter our site, and in that manner, we may also collect certain information from you as you log on. We will not collect more information from you beyond the information such third-parties disclose to us.

We use a third-party payment platform to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information. All such information is provided directly to our third-party payment platform, whose use of your personal information is governed by their privacy policy.

We use blockchain to provide our services. Accordingly, by design, a blockchain records cannot be changed or deleted and is said to be ‘immutable’. This may affect your ability to exercise your rights such as your right to erasure, or your right to object or restrict processing, of your personal data. Data on the blockchain cannot be erased and cannot be changed. Although smart contracts may be used to revoke certain access rights, and some content may be made invisible to others, it is not deleted.

In order to comply with our contractual obligations to you (such as delivery of tokens) it will be necessary to write certain personal data, such as your cryptocurrency wallet address, onto the blockchain; this is done through a smart contract and requires you to execute such transactions using your wallet’s private key.

Other data is collected automatically when visiting our website or using our products and services. That includes all technical data (e.g. Internet browser, operating system or time of the page request). We use your log information to troubleshoot problems, customize your experience when accessing our site, services and other business purposes.

bitPerk and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g. web beacons, device identifiers and pixels) to provide functionality and to recognize you across different services and devices.

What do we use your data for?

Part of the data is collected to ensure a flawless provision of the website and our services. Other data can be used to improve your user experience.

The information is kept for the time allowed by law and we delete them when they are no longer necessary. The period depends on the nature of the information and the background for storage. Therefore, it is not possible to specify a general timeframe for when information is deleted.

What rights do you have regarding your data?

At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction, blocking or deletion of this data. For this purpose as well as for further questions about data protection you can contact us at any time. Furthermore, you have a right of appeal to the competent supervisory authority.

How is the data stored and protected?

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. We use industry standard protocols and technology to protect your registered user information and personal data in order to guard and encrypt data for transmission in a format that prevents data theft by unauthorized third-parties, including internal reviews of our data collection, storage and processing practices and security measures.

We point out that the data transmission in the Internet (e.g. in the communication by email) can exhibit security gaps. A complete protection of the data from access by third-parties is not possible.

How can you opt out of data collection?

Each communication we send you will contain instructions permitting you to opt out of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

We will also send you service-related email announcements on rare occasions when it is necessary to do so. For example, if our service is temporarily unavailable due to maintenance. You do not have an option to opt out of receiving these emails, which are not promotional in nature.

Contact us

If you have any questions related to this policy or in case of any suspected infringement of your privacy, please contact us at